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Kia Reviews Soul Manufacturing Processes Relating To Steering Failure

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On: Wed, Aug 18, 2010 at 1:41PM | By: Sherry Christiansen


 Kia Reviews Soul Manufacturing Processes Relating To Steering Failure

Kia Motors in America is reviewing their manufacturing processes in an attempt to discover the cause of the loss of all steering capability in a two-month-old 2010 Kia Soul.

According to Auto News: “The National Highway Traffic Safety Administration (NHTSA) opened a preliminary investigation into the issue after it received one complaint from an owner of an almost-new Kia Soul who said the steering shaft decoupled from the steering wheel and then fell onto the driver's side floor in a way that interfered with the brake pedal.”

The National Highway Traffic Safety Administration reports that the investigation could possibly affect over 50,000 Kia Souls.

Kia’s VP, John Crowe, stated: “Kia Motors America has been actively cooperating with NHTSA’s Office of Defects Investigation since being advised by the Acting Director late last week that an investigation was being opened regarding the 2010 Kia Soul. Although the investigation is based on a single incident that did not result in an accident or injury, the entire Kia Motors organization—including our supplier base—is reviewing manufacturing processes with the goal of quickly determining if there is a manufacturing cause and preventing the issue from reoccurring,” Crowe also said.

Federal safety regulators from NHTSA stated that the Office of Defects Investigation was “very concerned that the reported failure happened without warning and in a two-month-old car after only 4,300 miles of driving.”

The NHTSA was quoted as saying “It occurred without warning on a new vehicle at low mileage and resulted in a complete loss of steering as well as a compromised brake system.”

The company has not shared whether or not other Kia or Hyundai vehicles have had similar complaints filed.

Kia sold over 36,000 Soul models so far this year, a 129% increase over last year’s numbers. The Soul appeals to the younger buyers, called Generation Y, and is a competitor of Toyota Motor Corporation’s Scion model.
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