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Nissan recalls 28,000 Infiniti Q50 models

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On: Fri, Jul 1, 2016 at 3:07PM | By: Lou Ruggieri


Nissan recalls 28,000 Infiniti Q50 models

Technology is generally a good thing. We use it for everything. What once took us hours and sometimes weeks at the library, or making phone calls, or searching through pages and pages of dusty old documents dredged up from some dank basement in the mountains can now be done in seconds while sitting on a moving bus or train, watching television, or sitting on the toilet, and sometimes minutes, depending on the WiFi connection.

Cars too have benefited from technology advances. They are more fuel efficient, safer, easier to drive, easier to interact with, offer more features, keep us warmer or cooler when needed, and even open or close doors for us when we just don't feel like doing it ourselves. Engines, brakes, suspensions, interiors, and exteriors have all been affected by technology to make them better. But, sometimes, that technology isn't always perfect, and does malfunction. And the more tech you have, the more likely something, at some point, is going to screw up and cause you some headaches. This is the case for owners of some Infiniti Q50 vehicles. Specifically, 2014 through 2016 models that have a build date between December 26, 2012 through December 11, 2015, as well as Q50 Hybrids built between December 10, 2012 through December 17, 2015. Seems December wasn't a good month for making steering software. But we digress. In total, this recall affects 28,182 vehicles between the two models in question.

Here's the problem: These cars were equipped with a feature called Direct Adaptive Steering, which was designed to help drivers steer the cars, and make steering provide better feedback and feel, and require less effort. However, the software that controls the feedback from the steering may be susceptible to malfunction upon startup and provide feedback the driver may not be accustomed to. Now, as you can imagine, if you're driving your large sedan and you think you have the steering radius you normally have, or have to give only a little effort to avoid a car or pedestrian, and the truck suddenly requires double the effort, or provides only half the turning radius, this could cause some severe consequences for the driver, passengers, and bystanders.

Parent company Nissan has said they will let owners know soon and begin their recall in early August. The plan is that they will bring the cars in question in for a checkup and then reprogram the software for the Direct Adaptive Steering computer to correct the error. This will be a free fix; owners with questionsmay contact Nissan at 1-800-647-7261.


Manufacturer: Nissan North America, Inc.

SUMMARY:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

CONSEQUENCE:
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

REMEDY:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall is expected to begin by August 9, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.




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