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Toyota Recalls Sequoia SUVs To Address Stability Control

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On: Thu, Apr 29, 2010 at 2:21AM | By: Clay Ritchings


Toyota Recalls Sequoia SUVs To Address Stability Control

We all heard about Toyota's problem with unintended acceleration, right? Well, now there are problems with the 2003 Sequoia's lack of acceleration. The recall is triggered by complaints that the stability control activated at times it should not. In such cases, the vehicle's stability control system—which regulates the vehicle's brakes and engine to help control a lack of traction while cornering—can needlessly kick in at lower speeds, thus making the truck go slower than the driver wants. This sounds like a big safety issue to me; can you imagine trying to merge into heavy traffic, and you hit the gas, and you are going nowhere—fast? I can see the dump truck in my rearview mirror now…

Apparently this problem has been going on since the fall of 2003 and Toyota has been replacing the skid control units when customers complained. If you own a Sequoia, have no fear; starting in late May, Toyota will send letters to all affected Sequoia owners included in this recall. The automaker is also will reimburse customers who were charged for the fix when the work was done after their warranty ended.

Steve St. Angelo, Toyota's chief quality officer for North America, said, “Toyota is committed to investigating customer complaints more aggressively and to responding quickly to issues we identify in our vehicles. As a result, we are voluntarily launching this recall to ensure that as many 2003 Sequoias as possible are serviced to the full satisfaction of our customers.”

More details and answers to questions are available to customers at http://www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331. You can read the press release after the jump.

PRESS RELEASE:
Toyota Announces Voluntary Recall on 2003 Model-Year Sequoia to Upgrade Program Logic in Vehicle Stability Control System



TORRANCE, Calif., April 28, 2010 – Toyota Motor Sales (TMS), U.S.A., Inc., today announced it will conduct a voluntary safety recall on approximately 50,000 early-2003 Model-Year Toyota Sequoia sport utility vehicles to upgrade program logic in its Vehicle Stability Control (VSC) system.

The VSC system can help control a loss of traction in turns as a result of front or rear tire slippage during cornering. In vehicles without the upgrade, the VSC system could, in limited situations, activate at low speed (approximately 9 mph) for a few seconds after acceleration from a stopped position and, as a result, the vehicle may not accelerate as quickly as the driver expects. There have been no reported injuries or accidents as a result of this condition.

Toyota instituted a running production change during the 2003 model year and published a Technical Service Bulletin to address this issue when it was first identified in fall 2003. Since that time, Toyota has been responding to individual owner concerns by replacing the Skid Control Engine Control Unit (ECU) in Sequoias impacted by this condition. Of the approximately 50,000 vehicles included in this recall, approximately half have already been serviced under warranty.

Steve St. Angelo, Toyota chief quality officer for North America, said: “Toyota is committed to investigating customer complaints more aggressively and to responding quickly to issues we identify in our vehicles. As a result, we are voluntarily launching this recall to ensure that as many 2003 Sequoias as possible are serviced to the full satisfaction of our customers.”

Starting in late May, Toyota will begin mailing letters to all 2003 Model-Year Sequoia owners included in this recall, including owners of vehicles that have been previously serviced. If a customer has previously paid to replace the Skid Control ECU for this specific condition prior to receiving a letter, the customer should mail a copy of their repair order, to the following address for reimbursement consideration: Toyota Motor Sales, U.S.A., Inc., Toyota Customer Experience, WC 10, 19001 South Western Avenue, Torrance, CA 90509.

Detailed information and answers to questions are available to customers at http://www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331.

MEDIA CONTACT:
Toyota Motor Sales, Corporate Communications
(310) 468-5297




Comments

reply

imwithcoco | 2:28AM (Thu, Apr 29, 2010)

I wonder when the recall roller coaster end for Toyota.


reply

James Roberts | 6:24PM (Fri, May 14, 2010)

Consumer Reports re-issued a Buy rating on the 2010 Lexus GX 460 after the full-size luxury SUV failed one of the magazines emergency handling tests earlier last month, a hazard that could have resulted in the 6600-pound SUV from possibly flipping over at speed. Lexus fixed the issue by reprogramming the ECM which controls the GX 460s stability control system. The problem affected 34,000 vehicles worldwide.



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