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Chevy To Replace Charging Cords On 2011 Volts

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On: Mon, Mar 26, 2012 at 4:53PM | By: Chris Weiss

Chevy To Replace Charging Cords On 2011 Volts

Ordinarily when things go wrong with a car, an automaker needs to issue a recall, bringing owners in to repair the model. But when that problem only pertains to an ancillary component - say a charging cable - then the automaker can take care of business without inconveniencing owners as much. That's what Chevy is doing for Volt owners in order to improve their charging experience.

Chevy told media this week that it plans to replace the 120V charging cords on all 2011 Volts and some 2012 models. The new cords are designed to offer an improved, more reliable charging experience and sound to be more durable. A company spokesperson was careful to distinguish it as a proactive action and not a recall, when speaking with Inside Line.

The cord replacement appears related to the enhancement program that GM issued in the wake of an NHTSA investigation into possible battery fire problems. Other measures of that "Customer Satisfaction Program" include reinforcing the structure around the battery, adding a sensor to monitor battery coolant levels and equipping the battery coolant reservoir with a bracket to prevent overfills. Chevy sent a letter to owners this month letting them know that it is ready to start making those improvements.

Chevy does not plan to replace the 240 V chargers, which are available to buyers at an added cost. Those cords presumably are not suffering from whatever durability issues prompted Chevy to replace the 120V cords.

Chevy will send letters to owners about the replacement cords over the next few weeks. It's believed that the move will affect nearly 10,000 Volt owners.


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